How do I track my volunteer hours?

Recording your hours is a really important part of your volunteer service, because we want to recognize all of the time that you have contributed to CFB! We encourage you to record your hours in person by using our kiosk when you come for your shift. However, if you are a long-term volunteer who doesn't work shift-based opportunities you may also record your hours in your account from home. Please note that CSV, DES, and special service programs may have a different procedure for verifying and documenting hours.

Below is a video on how to add your hours from home:

 

Using the kiosk:

We encourage you to primarily use the kiosk to record your hours when you volunteer with us. When checking in at the kiosk, hours will be tracked automatically for you as a volunteer. You may not be able to record your hours for an opportunity if you did not register in advance. If this is the case, please contact volunteer@communityfoodbank.org and they'll be able to adjust the hours correctly.

**You can only use the kiosk to log hours when you are volunteering in person at CFB**

How to check-in on the kiosk at CFB:

1. This is the home screen of the kiosk. Click the purple "I Have An Account" button.

  

2. You can find your account in one of three ways: entering your name, phone number, or email address. Click whichever is easiest for you and enter that information. 

3. If your correct information is pulled up, click the purple "This is me!" button.

 

4. If you are checking in right when you arrive (which is ideal!) you can leave the "Check-In Time" drop down at "Check In Now".

 5. If you forgot to check-in at the start of your shift and are checking in late, click the "Check-In Time" drop down and select "Check-In With The Shift Start Time".

6. Then click the purple "Check-In" button at the bottom of the page.

7. Then you will be taken to this page confirming the time you checked in. Click the purple "Done" button and you're finished! Your hours will be automatically logged for your shift and you don't need to check out. 

 

How to enter hours from home:

Remember, you may not be able to record hours for an opportunity if you did not register for it in advance. If this is the case, please contact volunteer@communityfoodbank.org and they'll be able to adjust the hours correctly.

 

1. Log into your account at https://volunteer.communityfoodbank.org/. 

2. Click the "Add Hours" button at the top of your screen. Or click on your initials in the top-right corner and select "Track Hours" from the dropdown.

 

3. Scroll to the bottom of the "Track Hours" page to get to this section below where you can add your hours:

4. Under "Hour Type" select from the dropdown the opportunity you would like to add hours for. If the opportunity you are looking for doesn't appear, it's because you didn't sign up for it first. Go to the "Opportunities" tab on the left-hand side of the page and respond to your opportunity before adding hours.

5. Under "Hour Details" enter the date (MM/DD/YYYY) and number of hours you volunteered (for example 2, 3.5, 1.75). You don't need to add miles traveled unless you would like to record them for tax purposes. 

6. You don't need to add a description or plus one hours.

7. Click the purple "Submit Hour Entry" button. 

8. The hours you entered should show up like this under "Track Hours". 

 

If you have any questions or difficulties tracking or logging your volunteer hours, please reach out to us by email at volunteer@communityfoodbank.org!