Opportunities From: Community Food Bank of Southern Arizona

The Community Food Bank needs the help of volunteers to check clients on computer systems. Bilingual (English/Spanish) is strongly preferred. This opportunity requires significant training and we ask that volunteer commit to volunteering at least once per week for at least 3 months. To sign up, please email volunteer@communityfoodbank.org!

*This opportunity does not count as Court Ordered Community Service. Please click this link to for the Court Ordered Opportunity*

Dress code: We ask that you don't wear tank tops, crop tops, short shorts or sandals/flip flops when volunteering--all shirts must have sleeves and must cover armpits, abdomen, chest and no politically affiliated Clothing.  All shoes must be closed-toe and closed-heel. Please be aware that failure to follow the dress code may result in dismissal from the volunteer activity for the day. Please bring your own work gloves if you would like to use them during your shift! :)  

Warehouse Safety Rules: Please follow these safety rules to have a great volunteer experience! 

No usage of cell phones, radios, iPods or headphones in the warehouse Please follow the dress code above (closed-toe shoes, shirt with sleeves)  No eating, drinking, smoking or chewing gum in the warehouse  Warehouse tasks may require you to stand for long periods of time, lift approximately 25 pounds

General dates & times (please do not come in the building before 7:30am):

Tuesday / Wednesday / Friday

Volunteer Shifts: 7:45 AM - 11:00 AM / 10:45 AM - 2:00 PM

Thursday  11:45 PM - 3:00 PM/ 2:45 PM- 6:00 PM

4th Saturday of the month: 8:30am -12:30pm

For any questions or concerns please email us at volunteer@communityfoodbank.org. 

Client check-in volunteers can be expected to do the following tasks following an in-depth training: Verify client documentation Update client profiles as needed Register new clients Issue client food tickets Refer clients to the resource desk for additional support Answer client questions & engage with clients

For a safe and fulfilling volunteer experience, volunteers must complete a Client Check-In training found under one’s account qualifications. One should feel comfortable working on computers and engaging clients respectfully and in a friendly, professional manner. Spanish proficiency is a major support.

Ideal volunteer qualifications: Spanish proficiency Able to volunteer regularly once/week for at least 3 months (ideally) Must be proficient using computers Able to engage in conversation with clients Positive attitude Must be available to complete Link2Feed and check-in training (more information email volunteer@communityfoodbank.org).  Safety Guidelines: 

All volunteers must be aware of and uphold the safety expectations below in order to volunteer. Note: Lockers are available; however, you will need to bring your own locks. we highly suggest leaving your personal items in your vehicle or at home.

Volunteers who feel sick should NOT volunteer.Regularly wash/sanitize your hands before, during, and after your shift (including breaks) (hand sanitizer will be available for use) Volunteers agree that they feel safe and can perform essential tasks, including... Standing for the majority of the shift length General ability to lift 25-50 lbs from the ground or over the head Ability to bend, kneel, push, pull, and walk No use of cell phones, iPods, headphones, etc. while in the warehouse For food safety, do not chew gum or smoke while volunteering No food or glass is permitted in the warehouse distribution area Only water is allowed in the warehouse; there is a specific location for water bottles to be stored during the shift

NOTE that, on occasion, distribution times may extend past the allotted time or end early. If it extends, due to a large volume of clients, we ask that you stay to assist with the completion of all clients in distribution. Thank you for your consideration and flexibility!

 Parking, Entering, and Checking-In (Tuesday - Friday and 4th Sat of the Month): Both gates will be open upon arrival for volunteers and staff to park. Please park in the outskirts of the main lot if possible. If it looks full, please park in the south lot, and be vigilant for truck traffic. (see below) As able, please reserve the central parking lot for clientsPlease do not come into the building before 7:30 AM unless instructed to  After parking, make your way to the lobby (see below) to check in at a computer kiosk Any questions? Email us at volunteer@communityfoodbank.org

 

The Community Food Bank needs the help of volunteers to welcome clients and direct clients to check-in. Volunteers will be trained on the morning of, and we ask that a volunteer can commit to come at least 2-3 times per month in order to retain information they learn!

General dates & times:

Tuesday / Wednesday / Thursday

Volunteer Shifts: 7:30 AM - 10:45 AM / 10:30 AM - 1:30 PM

For any questions or concerns please email us at volunteer@communityfoodbank.org. 

*This opportunity does not count as Court Ordered Community Service. Please click this link to for the Court Ordered Opportunity*

Client Greeter volunteers can be expected to do the following tasks: Greet volunteers when they arrive Answer basic questions clients ask upon arrival Work with professional staff to seamlessly hand off clients who have more complex questions Treat all volunteers, staff, and clients with dignity and respect, while adhering to GGRC safety guidelines Support clients that are waiting in line, hand out place cards Answer general questions and converse with clients Keep lines moving, keeping the waiting line and cart traffic separate within their own paths Help clients get documents ready, make announcement of documents ready  Refer clients to resource desk if neededShow guests where food stamp office is and explain procedureTidy up pantry or food stamp wait area as needed Ideal volunteer qualifications: Willingness to greet clients in a positive and high energy way Fine motor-skills in fingers and hands as volunteers will be taking notes Comfortable working as part of a team Interest & ability to work in a robust to fast-paced environment Good oral communication skills Able to stand for 4 hours (volunteers may take breaks as needed) Able to lift between 20-30 pounds on occasion  Able to adhere to our GGRC dress code to maintain the safety of our food (see below for dress code)  Dress code: 

Please be aware that failure to follow the dress code may result in dismissal from volunteer activity for the day.

Comfortable, closed-toe and closed-heel shoes All tops must have sleeves (no tank-tops) No short-shorts Name tags (provided at front desk upon arrival if you do not already have one) If you would like to wear gloves, please bring your own Safety Requirements: 

All volunteers must be aware of and uphold the safety expectations below in order to volunteer. Note: No lockers for storing personal items are available – we highly suggest to leave them in your vehicle or at home.

Volunteers who feel sick or who have come in close contact with a sick person should NOT volunteer for at least 10 days after symptoms are gone or after close contact. Social distancing will be maintained as best as possible Regularly wash/sanitize your hands before, during, and after your shift (including breaks) (hand sanitizer will be available for use) No use of cell phones, iPods, headphones, etc. while in the warehouse For food safety, do not chew gum or smoke while volunteering No food or glass is permitted in the warehouse distribution area

NOTE that, on occasion, distribution times may extend past the allotted time or end early. If it extends, due to a large volume of clients, we ask that you stay to assist completion of all clients in distribution. Thank you for your consideration and flexibility!

 Parking, Entering, and Checking-In (Tuesday - Friday): Both gates will be open upon arrival for volunteers and staff to park. Please park in the southern region of the main lot if possible. If it looks full, please park in the south lot, and be vigilant for truck traffic. (see below) As able, please reserve the central parking lot for clients After parking, make your way to the lobby (see below) to check in at a computer kiosk Any questions? Email us at volunteer@communityfoodbank.org

 

 

 

The Community Food Bank is looking for someone who can help clients who come to the Pantry to pick up emergency food supplies sometimes need additional kinds of assistance. The Resource Advocate talks with clients to determine specific needs and then guides clients in reviewing resources that address those needs.

Experience with customer service and bi-lingual (Spanish/English/+) skills are important to the navigation process.

Training is provided.

Duties

·         Greet everyone, members and donors in a caring and respectful way

·         To set the tone of the Pantry and Resource Center, the Resource Advocate is one of the first-person many guests will see

·         Aid clients as they approach the desk by discussing with them what they need and directing them to where these resources are on the desk

·         Use the laptop to find new programs and research any supplemental information a client may need or to answer questions they might have about specific programs

·         Understand the resources represented on the Resource Desk (programs offered at the Community Food Bank, partner agencies, and state or county agencies)

·         Keep the Resource Desk organized, clean, and well stocked with each of the pamphlets and flyers

·         Attend quarterly meetings and any required trainings

Requirements

·         Commit to a consistent standard weekly 4-hour shift or more for at least three months

·         Culturally sensitive, treats everyone with respect, empathy, and dignity

·         Possess excellent social skills and is comfortable engaging with others

·         Must possess good work ethic and a strong sense of personal responsibility

·         Must be flexible and able to adapt to changes in the work environment

·         Language skills preferred: English, Spanish

Parking: 

In our continuous efforts to better serve our community, we think what better way than building together!

In the same effort to better serve the community, we will start with a Check-in Training Update so we all have a better knowledge of the process. 

Please join us in for Check-in Training!