The Community Food Bank needs the help of volunteers to welcome clients and direct clients to check-in. Volunteers will be trained on the morning of, and we ask that a volunteer can commit to come at least 2-3 times per month in order to retain information they learn!
General dates & times:
Tuesday / Wednesday / Thursday
Volunteer Shifts: 7:30 AM - 10:45 AM / 10:30 AM - 1:30 PM
For any questions or concerns please email us at volunteer@communityfoodbank.org.
*This opportunity does not count as Court Ordered Community Service. Please click this link to for the Court Ordered Opportunity*
Client Greeter volunteers can be expected to do the following tasks:
- Greet volunteers when they arrive
- Answer basic questions clients ask upon arrival
- Work with professional staff to seamlessly hand off clients who have more complex questions
- Treat all volunteers, staff, and clients with dignity and respect, while adhering to GGRC safety guidelines
- Support clients that are waiting in line, hand out place cards
- Answer general questions and converse with clients
- Keep lines moving, keeping the waiting line and cart traffic separate within their own paths
- Help clients get documents ready, make announcement of documents ready
- Refer clients to resource desk if needed
- Show guests where food stamp office is and explain procedure
- Tidy up pantry or food stamp wait area as needed
Ideal volunteer qualifications:
- Willingness to greet clients in a positive and high energy way
- Fine motor-skills in fingers and hands as volunteers will be taking notes
- Comfortable working as part of a team
- Interest & ability to work in a robust to fast-paced environment
- Good oral communication skills
- Able to stand for 4 hours (volunteers may take breaks as needed)
- Able to lift between 20-30 pounds on occasion
- Able to adhere to our GGRC dress code to maintain the safety of our food (see below for dress code)
Dress code:
Please be aware that failure to follow the dress code may result in dismissal from volunteer activity for the day.
- Comfortable, closed-toe and closed-heel shoes
- All tops must have sleeves (no tank-tops)
- No short-shorts
- Name tags (provided at front desk upon arrival if you do not already have one)
- If you would like to wear gloves, please bring your own
Safety Requirements:
All volunteers must be aware of and uphold the safety expectations below in order to volunteer. Note: No lockers for storing personal items are available – we highly suggest to leave them in your vehicle or at home.
- Volunteers who feel sick or who have come in close contact with a sick person should NOT volunteer for at least 10 days after symptoms are gone or after close contact.
- Social distancing will be maintained as best as possible
- Regularly wash/sanitize your hands before, during, and after your shift (including breaks) (hand sanitizer will be available for use)
- No use of cell phones, iPods, headphones, etc. while in the warehouse
- For food safety, do not chew gum or smoke while volunteering
- No food or glass is permitted in the warehouse distribution area
NOTE that, on occasion, distribution times may extend past the allotted time or end early. If it extends, due to a large volume of clients, we ask that you stay to assist completion of all clients in distribution. Thank you for your consideration and flexibility!
Parking, Entering, and Checking-In (Tuesday - Friday):
- Both gates will be open upon arrival for volunteers and staff to park. Please park in the southern region of the main lot if possible. If it looks full, please park in the south lot, and be vigilant for truck traffic. (see below)
- As able, please reserve the central parking lot for clients
- After parking, make your way to the lobby (see below) to check in at a computer kiosk
- Any questions? Email us at volunteer@communityfoodbank.org
