The Community Food Bank needs the help of volunteers to check clients on computer systems. Bilingual (English/Spanish) is strongly preferred. This opportunity requires significant training and we ask that volunteer commit to volunteering at least once per week for at least 3 months. To sign up, please email volunteer@communityfoodbank.org!
*This opportunity does not count as Court Ordered Community Service. Please click this link to for the Court Ordered Opportunity*
Dress code: We ask that you don't wear tank tops, crop tops, short shorts or sandals/flip flops when volunteering--all shirts must have sleeves and must cover armpits, abdomen, chest and no politically affiliated Clothing. All shoes must be closed-toe and closed-heel. Please be aware that failure to follow the dress code may result in dismissal from the volunteer activity for the day. Please bring your own work gloves if you would like to use them during your shift! :)
Warehouse Safety Rules: Please follow these safety rules to have a great volunteer experience!
- No usage of cell phones, radios, iPods or headphones in the warehouse
- Please follow the dress code above (closed-toe shoes, shirt with sleeves)
- No eating, drinking, smoking or chewing gum in the warehouse
- Warehouse tasks may require you to stand for long periods of time, lift approximately 25 pounds
General dates & times (please do not come in the building before 7:30am):
Tuesday / Wednesday / Friday
Volunteer Shifts: 7:45 AM - 11:00 AM / 10:45 AM - 2:00 PM
Thursday 11:45 PM - 3:00 PM/ 2:45 PM- 6:00 PM
4th Saturday of the month: 8:30am -12:30pm
For any questions or concerns please email us at volunteer@communityfoodbank.org.
Client check-in volunteers can be expected to do the following tasks following an in-depth training:
- Verify client documentation
- Update client profiles as needed
- Register new clients
- Issue client food tickets
- Refer clients to the resource desk for additional support
- Answer client questions & engage with clients
For a safe and fulfilling volunteer experience, volunteers must complete a Client Check-In training found under one’s account qualifications. One should feel comfortable working on computers and engaging clients respectfully and in a friendly, professional manner. Spanish proficiency is a major support.
Ideal volunteer qualifications:
- Spanish proficiency
- Able to volunteer regularly once/week for at least 3 months (ideally)
- Must be proficient using computers
- Able to engage in conversation with clients
- Positive attitude
- Must be available to complete Link2Feed and check-in training (more information email volunteer@communityfoodbank.org).
Safety Guidelines:
All volunteers must be aware of and uphold the safety expectations below in order to volunteer. Note: Lockers are available; however, you will need to bring your own locks. we highly suggest leaving your personal items in your vehicle or at home.
- Volunteers who feel sick should NOT volunteer.
- Regularly wash/sanitize your hands before, during, and after your shift (including breaks) (hand sanitizer will be available for use)
- Volunteers agree that they feel safe and can perform essential tasks, including...
- Standing for the majority of the shift length
- General ability to lift 25-50 lbs from the ground or over the head
- Ability to bend, kneel, push, pull, and walk
- No use of cell phones, iPods, headphones, etc. while in the warehouse
- For food safety, do not chew gum or smoke while volunteering
- No food or glass is permitted in the warehouse distribution area
- Only water is allowed in the warehouse; there is a specific location for water bottles to be stored during the shift
NOTE that, on occasion, distribution times may extend past the allotted time or end early. If it extends, due to a large volume of clients, we ask that you stay to assist with the completion of all clients in distribution. Thank you for your consideration and flexibility!
Parking, Entering, and Checking-In (Tuesday - Friday and 4th Sat of the Month):
- Both gates will be open upon arrival for volunteers and staff to park. Please park in the outskirts of the main lot if possible. If it looks full, please park in the south lot, and be vigilant for truck traffic. (see below)
- As able, please reserve the central parking lot for clients
- Please do not come into the building before 7:30 AM unless instructed to
- After parking, make your way to the lobby (see below) to check in at a computer kiosk
- Any questions? Email us at volunteer@communityfoodbank.org
