The Community Food Bank needs the help of volunteers to check clients on computer systems. Bilingual (English/Spanish) is strongly preferred. This opportunity requires significant training and we ask that volunteer commit to volunteering at least once per week for at least 3 months.
Interested in learning more? Please email volunteer@communityfoodbank.org
General dates & times:
Tuesday / Wednesday / Friday
Volunteer Shifts: 7:45 AM - 11:00 AM / 10:45 AM - 2:00 PM
Thursday 11:45 PM - 3:00 PM/ 2:45 PM- 6:00 PM
4th Saturday of the month: 8:30am -12:30pm
Note that distribution for neighbors is now 8:00 AM - 2:00 PM. Volunteer shift arrival is set a bit earlier to ensure folks arrive and get set-up to begin by 8:00, and the shift is extended till 2:30PM in case of a large influx of volunteers around 1:00 PM. For any questions or concerns please email us at volunteer@communityfoodbank.org.
*This opportunity does not count as Court Ordered Community Service. Please click this link to for the Court Ordered Opportunity*
Client check-in volunteers can be expected to do the following tasks following an in-depth training:
- Verify client documentation
- Update client profiles as needed
- Register new clients
- Issue client food tickets
- Refer clients to resource desk for additional support
- Answer client questions & engage with clients
For a safe and fulfilling volunteer experience, volunteers must complete a Client Check-In training found under one’s account qualifications. One should feel comfortable working on computers and engaging clients respectfully and in a friendly, professional manner. Spanish proficiency is a major support.
Ideal volunteer qualifications:
- Spanish proficiency
- Able to volunteer regularly once/week for at least 3 months (ideally)
- Must be proficient using computers
- Able to engage in conversation with clients
- Positive attitude
- Must be available to complete Link2Feed and check-in training (more information email volunteer@communityfoodbank.org).
Dress code:
Please be aware that failure to follow the dress code may result in dismissal from volunteer activity for the day.
- Comfortable, closed-toe and closed-heel shoes
- All tops must have sleeves (no tank-tops)
- No short-shorts
- Name tags (provided at front desk upon arrival if you do not already have one)
- If you would like to wear gloves, please bring your own
Safety Requirements:
All volunteers must be aware of and uphold the safety expectations below in order to volunteer. Note: No lockers for storing personal items are available – we highly suggest to leave them in your vehicle or at home.
- Volunteers who feel sick or who have come in close contact with a sick person should NOT volunteer for at least 10 days after symptoms are gone or after close contact.
- Social distancing will be maintained as best as possible
- Regularly wash/sanitize your hands before, during, and after your shift (including breaks) (hand sanitizer will be available for use)
- No use of cell phones, iPods, headphones, etc. while in the warehouse
- For food safety, do not chew gum or smoke while volunteering
- No food or glass is permitted in the warehouse distribution area
- We advise volunteers take their temperatures prior to volunteering. A thermometer will be available on-site.
NOTE that, on occasion, distribution times may extend past the allotted time or end early. If it extends, due to a large volume of clients, we ask that you stay to assist completion of all clients in distribution. Thank you for your consideration and flexibility!
Parking, Entering, and Checking-In (Tuesday - Thursday):
- On Fridays and Saturdays, volunteers can park anywhere in the main lot as we do not have our food distribution on Fri/Sat!
- Both gates will be open upon arrival for volunteers and staff to park. Please park in the southern region of the main lot if possible. If it looks full, please park in the south lot, and be vigilant for truck traffic. (see below)
- As able, please reserve the central parking lot for clients
- After parking, make your way to the lobby (see below) to check in at a computer kiosk
- Any questions? Email us at volunteer@communityfoodbank.org
