The Community Food Bank needs the help of volunteers to check clients on computer systems. Bilingual (English/Spanish) is strongly preferred but not required. This opportunity requires significant training and we ask that volunteers commit to volunteering at least once per week for at least 3 months. This client-facing role involves staying in one area for 3-4 hours, with the option to stand or sit as needed.
Neighbor check-in volunteers can be expected to do the following tasks following an in-depth training:
- Verify Neighbor documentation
- Update client profiles as needed
- Register new clients
- Issue client food tickets
- Refer clients to the resource desk for additional support
- Answer client questions & engage with client
Ideal volunteer qualifications:
- Able to volunteer regularly once/week for at least 3 months (ideally)
- Able to communicate with neighbors and provide them with a quick and positive experience
- Must be proficient using computers
- Able to engage in conversation with neighbors
- Positive attitude
- Must be available to complete Link2Feed and check-in training (more information email volunteer@communityfoodbank.org).
Dress code: We ask that you don't wear tank tops, crop tops, short shorts or sandals/flip flops when volunteering--all shirts must have sleeves and must cover armpits, abdomen, chest and no politically affiliated Clothing. All shoes must be closed-toe and closed-heel. Please be aware that failure to follow the dress code may result in dismissal from the volunteer activity for the day. Please bring your own work gloves if you would like to use them during your shift.
*This is a training for client check-in, if you have already been trained please sign up through the "Neighbor Check-in" Opportunity*
General dates & times (Doors open at 8:15 am):
Tuesday / Wednesday / Thursday
Volunteer Shifts: 8:15 AM- 11:15 AM / 11:00 AM - 2:15 PM / 2:00 PM - 4:15 PM
Friday 8:15 AM - 11:15 AM / 11:00 AM - 2:15 PM
Saturday 8:45 AM- 1:00 PM
For any questions or concerns please email us at volunteer@communityfoodbank.org.
You will be trained on how to:
- Verify neighbors documentation
- Update neighbor profiles as needed
- Register new neighbors
- Issue neighbors food tickets
- Refer neighbors to resource desk for additional support
- Answer neighbors questions & engage with neighbors
Parking, Entering, and Checking-In (Tuesday - Thursday):
- On Fridays and Saturdays, volunteers can park anywhere in the main lot as we do not have our food distribution on Fri/Sat!
- Both gates will be open upon arrival for volunteers and staff to park. Please park in the southern region of the main lot if possible. If it looks full, please park in the south lot, and be vigilant for truck traffic. (see below)
- As able, please reserve the central parking lot for clients
- After parking, make your way to the lobby (see below) to check in at a computer kiosk
Warehouse Safety Rules: Please follow these safety rules to have a great volunteer experience!
- No usage of cell phones, radios, iPods or headphones in the warehouse
- Please follow the dress code above (closed-toe shoes, shirt with sleeves)
- No eating, drinking, smoking or chewing gum in the warehouse
- Warehouse tasks may require you to stand for long periods of time, lift approximately 25 pounds
Safety Guidelines:
All volunteers must be aware of and uphold the safety expectations below in order to volunteer. Note: Lockers are available; however, you will need to bring your own locks. we highly suggest leaving your personal items in your vehicle or at home.
- Volunteers who feel sick should NOT volunteer.
- Regularly wash/sanitize your hands before, during, and after your shift (including breaks) (hand sanitizer will be available for use)
- Volunteers agree that they feel safe and can perform essential tasks, including...
- Standing for the majority of the shift length
- General ability to lift 25-50 lbs from the ground or over the head
- Ability to bend, kneel, push, pull, and walk
- No use of cell phones, iPods, headphones, etc. while in the warehouse
- For food safety, do not chew gum or smoke while volunteering
- No food or glass is permitted in the warehouse distribution area
- Only water is allowed in the warehouse; there is a specific location for water bottles to be stored during the shift
NOTE that, on occasion, distribution times may extend past the allotted time or end early. If it extends, due to a large volume of clients, we ask that you stay to assist with the completion of all clients in distribution. Thank you for your consideration and flexibility!
If you have any questions please feel free to reach out to volunteer@communityfoodbank.org
